Where can I get the invoice for my subscription payments?
The account owner can do this by logging into the platform. In order to get the invoices, the account owner can:
1. Click on "Settings" in side-navigation bar.
2. Select "BIlling" from here.
3. The account owner will be able to view & download the invoices by clicking here.
Please note that the invoices are available for the past 12 months.
You can search for older invoices from your email.
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How can I edit my invoice/ receipt information?
You can edit your invoice/ receipt information by sending an email to support@seeklms.com from your registered email id.How can I change my subscription plan?
The account owner can change subscription plan by logging into the platform clicking on “Billing” under “Settings’’. Click on Change under Plan Details to change plan details.What happens if I cancel my subscription mid month?
We will charge you the prorated amount for the number of days you used the platform before cancellation.How is it possible to get students to enter a contact number when they register on the platform?
To add a phone number on the signup form, you can: Go to “Settings” and Choose “General”. Click on “User” as indicated in the screenshot below Here, the setting for “Add Phone number to signup form” can be checked in order to enable this setting. ...Can the platform be integrated with multiple payment gateways?
Yes, SeekLMS provides the facility to integrate with multiple payment gateways. PayPal is usually integrated for International payments while the remaining can be used for domestic payments. RazorPay accepts INR, USD, EUR, and SGD currently.